Terms of Service

Testosterone Centers of Texas, PLLC

Effective Date: January 1, 2026

Welcome to our website. This Site is maintained as a service to our customers. By using this Site, you agree to comply with and be bound by the following Terms of Service. Please review these terms carefully. If you do not agree, you should not use this Site.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

1. Agreement

This Terms of Service agreement (the “Agreement”) specifies the terms and conditions for access to and use of the Testosterone Centers of Texas website and TCT Telemedicine Services (the “Site”) and describes the terms and conditions applicable to your access and use of the Site. This Agreement may be modified at any time by Testosterone Centers of Texas (“TCT,” “COMPANY,” “we,” or “us”) upon posting of the modified Agreement. Any such modifications will be effective immediately. You can view the most current version at any time at https://tctmed.com/terms. Each use by you constitutes your unconditional acceptance of this Agreement.

2. Privacy Policy

Your visit to the Site is also governed by our Privacy Policy. Please review our Privacy Policy at https://tctmed.com/privacy-policy.

3. SMS Messaging Terms & Compliance

Program Description

This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with TCT through our website or scheduling forms and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

Cancellation Instructions

You can cancel the SMS service at any time. Simply text “STOP” to the number that sent you messages. Upon sending “STOP,” we will confirm your unsubscribe status via SMS and no further messages will be sent. To rejoin, sign up as you did initially.

Support

If you experience issues with the messaging program, reply with the keyword “HELP” for assistance, or contact us directly at info@tctmed.com or call 888.828.4300 during business hours.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Message & Data Rates

Message and data rates may apply for messages sent to and from us. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

Supported Carriers

Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

Age Restriction

You must be 18 years or older to participate in our SMS program. This website is intended for adults only and is not intended for any children under the age of 13.

Legal Compliance

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

4. Intellectual Property & Ownership

All content included on this Site is and will continue to be the property of TCT, its affiliates, or its content suppliers and is protected under applicable copyright, patent, trademark, and other proprietary rights. Any copying, redistribution, use, or publication by you of any such content or any part of the Site is prohibited, except as expressly permitted in this Agreement. Under no circumstances will you acquire any ownership rights or other interest in any content by or through your use of this Site.

Testosterone Centers of Texas™ and the TCT with Star design are trademarks of TCT. Other product and company names mentioned on this Site may be trademarks of their respective owners.

Our Limited License to You

TCT grants you a limited, revocable, nonexclusive license to use this Site solely for your own personal, non-commercial use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or other use. You may not use the Site or materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. You may download and/or print one copy of individual pages for personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices. The use of this website is at the discretion of TCT and TCT may terminate your use at any time.

Your License to Us

You grant to TCT a royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all content, remarks, suggestions, ideas, graphics, or other information communicated by you to TCT through the Site (the “Submission”), and to incorporate any Submission in other works in any form, media, or technology now known or later developed. TCT will not be bound to treat any Submission as confidential and may use any Submission in its business without incurring any liability for royalties or any other consideration.

5. Use of Communication Services

The Site may allow you to post comments and other communications, including forums, bulletin boards, chat areas, message boards, news feeds, communities, and other communication facilities (collectively, “Communications Services”). You agree to use Communication Services only to post, send, and receive messages and content that are proper and related to the particular service. You agree that you will not post, send, submit, publish, or transmit any material that:

• a. you do not have the right to post, including any proprietary material of any third party protected by intellectual property, privacy, or publicity rights;
• b. advocates illegal activity, discusses an intent to commit an illegal act, or violates any law;
• c. is vulgar, obscene, pornographic, or indecent;
• d. threatens or abuses others;
• e. is libelous or defamatory;
• f. is racist, abusive, harassing, threatening, or offensive;
• g. seeks to exploit or harm children by exposing them to inappropriate content or asking for personally identifiable information;
• h. harvests or otherwise collects information about others, including e-mail addresses, without their consent;
• i. impersonates or misrepresents your connection to any other entity or person, or manipulates identifiers to disguise the origin of content;
• j. falsifies or deletes any author attributions, legal notices, or proprietary designations of software or other material;
• k. advertises any commercial endeavor or engages in commercial activity except as specifically authorized;
• l. solicits funds, advertisers, or sponsors for any purpose;
• m. includes programs with viruses, worms, Trojan horses, or other code designed to interrupt, destroy, or limit the functionality of any computer software, hardware, or telecommunications device;
• n. disrupts the normal flow of dialogue or otherwise impairs the ability of others to engage in real-time activities via the Site;
• o. amounts to a pyramid scheme, chain letter, or survey;
• p. disobeys any policy or regulation regarding use of the Site or any networks connected to the Site; or
• q. contains hyperlinks to other sites whose content falls within the scope of this section.

You remain solely responsible for the content of your submissions. Neither TCT nor any third party that provides content to TCT will assume any liability for any action with respect to any submission.

6. Online Commerce

Certain sections of the Site may allow you to purchase products and services from third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these products and services. Your participation in any dealings with third-party vendors is solely between you and the third party. TCT shall not be responsible for any loss or damage incurred as a result of such dealings.

7. Registration & Passwords

To access certain features of the Site, you may be required to register and create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. If you suspect unauthorized use of your account, notify us immediately at info@tctmed.com. We are not liable for any loss or damage arising from your failure to comply with this obligation.

8. Compliance With Laws

You agree to comply with all applicable laws regarding your use of the Site. You further agree that information provided by you is truthful and accurate to the best of your knowledge.

9. Disclaimer

THE INFORMATION ON THE SITE IS PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS. YOU AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK. TCT DISCLAIMS ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO EXPRESS WARRANTIES, STATUTORY WARRANTIES, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT YOUR JURISDICTION DOES NOT ALLOW LIMITATIONS ON WARRANTIES, THIS LIMITATION MAY NOT APPLY TO YOU. YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO YOUR USE OF THE SITE IS TO DISCONTINUE USING THE SITE.

The information contained on the Site (the “Content”) is intended strictly for research and informational purposes only. It does not establish a provider/patient relationship with any individual and does not constitute medical advice, directives, or care.

YOU SHOULD SPEAK WITH YOUR PERSONAL HEALTH CARE PROVIDER BEFORE MAKING ANY CHANGES IN YOUR MEDICAL TREATMENT AND FOLLOW THEIR INSTRUCTIONS FOR CARE. The Content MUST NOT BE USED to substitute a medical exam and/or management of any health issue by a qualified medical provider.

Throughout the Site, we may provide links to third-party websites. Our linking to such sites does not imply endorsement or sponsorship of those sites or the information, products, or services offered on or through them.

10. Limitation of Liability

UNDER NO CIRCUMSTANCES WILL TCT BE RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING DAMAGES FROM LOSS OF BUSINESS, LOST PROFITS, LITIGATION, OR THE LIKE), SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN ANY WAY RELATING TO THE SITE, YOUR SITE USE, OR THE CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SITE OR ITS CONTENT IS TO CEASE ALL OF YOUR SITE USE.

You may have additional rights under certain laws (including consumer laws) which do not allow the exclusion of implied warranties, or the exclusion or limitation of certain damages. If these laws apply to you, the exclusions or limitations in this Agreement that directly conflict with such laws may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless TCT and its affiliates, officers, directors, agents, partners, and employees from any liability, loss, claim, cause of action, damages, costs, and expenses, including reasonable attorney’s fees, arising out of or related to your breach of any obligation, warranty, or representation under this Agreement or your use of the Site.

12. Use of Information

TCT reserves the right, and you authorize us, to use and assign all information regarding Site uses by you and all information provided by you in any manner consistent with our Privacy Policy.

13. Copyrights and Copyright Agent

If you believe your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have otherwise been violated, please provide a notice containing all of the following information to our Copyright Agent:

• (a) An electronic or physical signature of the person authorized to act on behalf of the copyright or intellectual property owner;
• (b) A description of the copyrighted work that you claim has been infringed;
• (c) A description of where the infringing material is located on the Site;
• (d) Your address, telephone number, and e-mail address;
• (e) A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
• (f) A statement by you, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Our Copyright Agent for Notice of claims of copyright infringement can be reached at:

By Mail: 2403 Stemmons Freeway #105, Lewisville, TX 75067

By Phone: (972) 829-6206

By E-mail: info@tctmed.com

14. Governing Law; Venue; Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in the state and federal courts of Denton County, Texas. You agree to personal and exclusive jurisdiction by and venue in those courts.

15. Severability

If any provision of this Agreement is judged by any court of competent jurisdiction to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect.

16. Waiver

The failure of TCT to exercise or enforce any right or provision of this Agreement is not a waiver of such right or provision. Any waiver of this Agreement by TCT must be in writing and signed by an authorized representative of TCT.

17. Termination

TCT may terminate or suspend your access to the Site at any time, with or without notice, for any reason, including if we determine that you have violated these Terms of Service or engaged in conduct we deem inappropriate or unlawful. Upon termination, you must cease all use of the Site and any content obtained from it.

18. Relationship of the Parties

Nothing contained in this Agreement or your use of the Site will be construed to constitute either party as a partner, joint venturer, employee, or agent of the other party. Neither party has any right or authority to incur, assume, or create any warranty, liability, or other obligation in the name of or on behalf of the other party. Each party remains an independent contractor responsible for its own actions.

19. Entire Agreement

These Terms of Service constitute the entire agreement between you and TCT and govern the terms and conditions of your use of the Site, superseding all prior or contemporaneous communications and proposals, whether electronic, oral, or written. You may also be subject to additional terms, posted policies (including but not limited to the Privacy Policy), guidelines, or rules that may apply when you use the website. TCT may revise these Terms of Service at any time by updating this Agreement and posting it on the Site. Your continued use of the Site after any changes signifies your acceptance of such changes.

20. Changes to Terms of Service

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date. By continuing to use the Site after we post any changes, you accept the updated Terms of Service.

21. Contact Information

For questions about these Terms of Service or to contact us:

Testosterone Centers of Texas, PLLC

Phone: 888.828.4300

Email: info@tctmed.com

Contact Form: https://tctmed.com/contact-and-low-t-clinic-dfw-locations/

Website: https://tctmed.com/

By using our website and services, you consent to these Terms of Service.